Your visit to the ED starts with Registration and Triage. At the ED, our primary objective is to optimise patient care based on individual needs. Priority is accorded to patients with life-threatening illnesses and injuries.
In the triage area, our nurses will gather your medical history in brief and record your vital signs, including temperature, blood pressure, heart rate, and respiration.
Subsequently, you will be categorised into one of four groups, aligning with the Ministry of Health Patient Acuity Category system.
Patient Acuity Category
PAC 1: Critically ill patients - these patients are at risk of imminent collapse. Examples include patients with heart attack, stroke, major trauma
PAC 2: Major emergency - Although they appear stable on initial examination and are not in danger of imminent collapse, the severity of their symptoms requires very early attention, failing which early deterioration of their medical status may occur. Examples include patients with major limb fracture/dislocation, severe back or abdominal pain
PAC 3: Minor emergency - these patients have mild to moderate symptoms and may require early treatment. Examples include patients with foreign bodies in ear/nose/throat, sprains, insect stings
PAC 4: Non-emergency Examples include conditions that has been present for a long time
Patients with minor illnesses and injuries are directed to our Minor Injuries and Illnesses Unit (MIIU), situated above the ED. This segregation optimises our resource allocation, enabling tailored care packages that precisely address patient needs.
