1. My doctor spoke to me about receiving care at home under WH@Home, and I have agreed. What next?
Upon enrolment, our WH@Home care team will brief you on what to expect over the next few days. When ready, you can return home with the necessary medications and loaned equipment.
Our nurse will make a first home visit either on the night of enrolment or the following morning. Subsequent daily check-ins are via teleconsultations or home visits if necessary.
The WH@Home care team will advise when you are ready for discharge and will arrange for the delivery of your post-discharge documents, as well as the return of loaned devices. You may collect your medication at WH Pharmacy (Tower B, B1) or opt for home delivery.
2. What if my condition becomes worse?
Our dedicated multi-disciplinary team is available 24/7 to provide immediate support. You may call the WH@Home hotline so we can assess your condition and take the necessary steps to ensure you receive the appropriate care.
3. Is WH@Home more expensive than an inpatient hospital stay?
Charges for WH@Home are similar to or lower than a normal hospital ward.
4. How long do I need to stay in WH@Home?
The length of stay depends on your condition and recovery. Our WH@Home care team will advise and provide guidance along the way.
5. What if I have other WH appointments while I am still in WH@Home?
For essential appointments related to your care in WH@Home (e.g. clinic appointments, radiology scans), transport services will be arranged for you and our team will meet you on your arrival at WH.