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Patient Services Centre

​​​Approach our friendly Patient Service Associates for assistance.​


​About Patient Services Centre

Our Patient Services Centre is a one-stop service centre that connects you to the healthcare services in Woodlands Health.


Operating hours​

Mondays to Fridays
8.00am to 8.00pm

8.00am to 12.30pm

Sundays & Public Holidays

Our centre​​'s Patient Service Associates are available to help you with the following services:

  • Billing and financial enquiries
    We can help you with any enquiries related to your hospital bill. Additionally, you have the option to make payments using our self-service kiosks or settle your bills conveniently online.

  • Admission services (During Your Stay)
    We can assist with your ongoing ward admission matters, including ward upgrades or downgrades.

  • Post-admission services
    We can assist you with your post-admission matters, such as requesting medical reports, which can be conveniently requested and paid for online.

  • ​Other services upon request
    We are here to assist you. If you have any special needs, please don't hesitate to approach us.