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Medical Reports

​​​​​​​Information on requesting medical report, including steps and contact details. ​ ​​

 
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Requesting Medical Reports​


You can easily and conveniently access your health information, including the following, using the NHG Care Apps​:
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  • Investigation results
  • Discharge information
  • Appointment information
  • Medications
  • Medical Certificate
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Types of Reports and Charges

No.Type of ReportCharges
1 Insurance Form (Simple)

This is normally requested by insurance companies for the purpose of medical insurance claims and contains the following information:
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  • Diagnosis,
  • Source of referral (if known),
  • Date of first consultation for the condition,
  • Type of surgery/procedure/investigation performed (if applicable)
  • Date of surgery performed (if applicable).
Please submit the physical insurance form for processing
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$22.35
2 Insurance Form (Complex)

This is normally requested by insurance company for the purpose of making medical insurance claims and contain the following information:
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  • Diagnoses,
  • Source of referral (if known),
  • Date of first consultation for the condition,
  • Details of diseases/injuries suffered
  • Treatment rendered
​$100.83
3 Ordinary Medical Report

This is a report prepared by a doctor, nurse or allied health professional and contains factual description of an encounter with a patient. It includes the following information:

  • Summary of the patient’s history of complaint
  • Findings and observations at the time of examination
  • Treatment rendered
$100.83
4 Specialist Medical Report

This is a report prepared by a doctor or allied health professional and includes information found in an ordinary medical report and the following additional information:

  • Opinion/prognosis based on the medical facts of the case
  • Specialist certification on functional or mental impairment including degree of disability
$201.65
5 Second Opinion Report (For non-WH patient only)

This is a report requested by non-WH patient seeking second opinion from WH specialist. An appointment will be arranged for consultant to assess the patient. Patients may be required to provide the attending specialist their previous medical report or investigation results.

​(Not to be used for Court purposes) 		$335.72
6 Workmen Compensation Form

This is an assessment form issued by MOM for the purpose of determine work-related injuries and the degree and period of disability resulted from the work injury.

​An appointment may be arranged for the patient to be assessed by the doctor, if necessary. The form will be sent to MOM directly.
$100.83
7
 Workmen Compensation Objection Report

This is an assessment form issued by MOM for the purpose of re-determining work-related injuries and the degree and period of disability when the patient or patient’s employer or insurance provider disagrees with the results of the work injury compensation assessment report (initial) and raise an objection with MOM. The work injury compensation objection report is done by two senior consultants of the same discipline. Appointment may be arranged for the patient to be assessed by the doctor.
$388.59
8 Lasting Power of Attorney (LPA) Report

This is a legal document that allows a person who is 21 years of age or older (donor), and who has mental capacity, to voluntarily appoint one or more persons (donee(s)), to make decisions and act on his behalf about his personal welfare, property & affairs matters or both matters when he lacks mental capacity to make those decisions in the future.
$232.72
9 Psychiatric Medical Report (Complex)

This is a report prepared by the assigned psychiatrist in response to requests that require detailed professional opinion, with regards to patient’s assessment or condition, which may extend to domains of prognosis and disability. It is based on an actual assessment of the patient and may involve a review at the psychological medicine specialist outpatient. 		$504.13
10 Functional Assessment Report

This is a report assesses a person need for assistance with the Activities of Daily Living (“ADLs”) and is only for the purpose of application for specific government schemes administered by

  1. The Agency for Integrated Care (the Pioneer Generation Disability Assistance Scheme, Home Caregiving Grant and Foreign Domestic Worker Levy Concession for Persons with Disabilities)
  2. SG Enable (Public Transport Concession for Persons with Disabilities)
  3. The Special Needs Trust Company (Special Needs Savings Scheme)
  4. The Housing & Development Board (Enhancement for Active Seniors) (collectively, “Long-Term Care Schemes”)
$44.15
11 Duplication of Inpatient Discharge Summary / Day Surgery Report / Investigation Results (per copy) $6.54
12 Duplication of Medical Certificate (Certified True Copy) $6.54
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Notes:
  1. For more information on the types of medical report, please refer to "FORM-HIS-001 Application & Consent for Release of Medical Information".
  2. To request for any other medical report types not stated above, please email us for more information.
  3. ​A non-refundable administration charge is applicable for all request of medical information if a cancellation request is made. An administration charge of one-third of the payment made will be imposed if a cancellation request is made while the medical report is being processed.
  4. The release of the medical information is subjected to the official approval by Woodlands Health. A refund of the payment will be made if the medical information cannot be released.
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List of Required Documents


  1. Completed “FORM-HIS-001 Application & Consent for Release of Medical Information” form.

  2. Supporting documents:

    No.
    		Applicant
    		Supporting Documents Required
    1
    		If patient is applicant
    • Copy of patient's NRIC
    2
    		If patient is less than 21 years old
    • Copy of patient’s NRIC/birth certificate
    • Copy of parent/legal guardian’s NRIC
    • Copy of supporting documents such as birth certificate, marriage certificate, lasting power of attorney, order of the court (appointment of deputy) as proof of the applicant’s relationship to patient
    3
    		If requestor is a third party
    • Copy of patient’s NRIC/birth certificate
    • Copy of applicant’s NRIC
    • Copy of supporting documents such as birth certificate, marriage certificate, grant of probate, letter of administration, lasting power of attorney, order of the court (appointment of deputy) as proof of the applicant’s relationship to patient.
    ​

  3. For deceased patient: Death certificate and relevant supporting documents such as legal document that certifies the applicant is the legally appointed representative is required.

  4. For patient who lacks mental capacity: Supporting documents such as legal document that certifies the applicant is the legally appointed representative is required.

  5. If patient is a deceased/unable to give consent due to lack of mental capacity and there is no legally appointed representative, applicant will require to fill up “FORM-HIS-002 Letter of Undertaking for Patient’s Next-of-Kin (For Patient who is Unable to Give Consent/Deceased Patient)” as additional declaration/consent form.

  6. If patient is a foreign worker who has left Singapore or has gone missing, and for whom the applicant is the employer. A copy of the completed “FORM-HIS-003 Indemnity Form for Workmen Compensation” and scanned copies/photocopies of MOM’s letter to verify that patient has left Singapore and/or police report for missing worker(s).

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​Request Medical Report

Please submit your medical report application via FormSG​.

WH-Website_Medical-Report-Request-QR_small_2.png
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​​Or in person at our Patient Services Centre​ (Basement 1, Tower B).




Ways to Receive Your Reports

  1. In Person

    Collect in person at Patient Service Centre (Basement 1). If the medical report is to be collected by the patient’s representative at Patient Service Centre, the authorised representative will need to produce their NRIC, applicant/patient’s NRIC and “FORM-HIS-004 Authorisation for Collection of Medical Report” for verification purposes.

  2. By Email

  3. By Local Ordinary Mail (postage fee of $10 is applicable for registered mail)

Please indicat​e your preferred mode of collection in the "FORM-HIS-001 Application & Consent for Release of Medical Information.”​




Expected Timeline for Request Completion

As a general guideline, the processing time for medical reports is about six weeks from the date of receiving the completed forms with full payment, or the date of medical appointment for assessment, whichever comes later.





Forms

  1. FORM-HIS-001 Application & Consent for Release of Medical Information

  2. FORM-HIS-002 Letter of Undertaking for Patient’s Next-of-Kin (For Patient who is Unable to Give Consent/Deceased Patient)​​

  3. ​​FORM-HIS-003 Indemnity Form for Workmen Compensation

  4. ​FORM-HIS-004 Authorisation for Collection of Medical Report
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Contact Details

Please submit the request of medical report via FormSG​.

For other medical report related enquiries, email us at [email protected]​.





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