Be a Woodlands Health Volunteer

From May 2024, we are looking for:

• Be the warm and friendly face that welcomes patients and visitors
• Help them find their way around the hospital
• Introduce services and facilities available at WH
• Assist patients who require a wheelchair
  

• Assist patients and visitors in using digital platforms, such as our Visitor Registration Kiosks and Patient Services Stations
• Help manage the crowd/ queue when congestion happens at Visitor Registration Kiosks or counters
• Raise awareness of and encourage use of NHG Cares and HealthHub apps for registration and appointments.

• Monitor patients with risk of falls
• Assist patients and visitors in using digital platforms, such as our Visitor Registration Kiosks and Patient Services Stations at the ED
• Walk patients to different areas within the ED such as consultation rooms and for X-rays
• ​Provide assistance if a patient requires a wheelchair
• Guide family members or next-of-kins to specific areas within the ED

• ​Accompany and chat with patients in the wards who are at risk of falling
• Provide companionship to patients with cognitive impairments
• Engage with dementia patients to promote their wellbeing
• Assist nurses in the wards and help with feeding.
  

• Be the friendly and familiar presence for patients and caregivers in the wards
• Provide companionship and practical support for patients, especially those with limited social support
• Provide respite for caregivers during mealtimes or if they need to run an errand
• Accompany patients to the Woodlands Healing Garden for a change of scenery
• Be the extra pair of eyes and ears to complement our nurses’ roles
• Assist patients to order their meals via the Patient Bedside Terminal or support communal dining.

• Play board games, piece puzzles and/or read with patients at their bedside
• Plan and facilitate small group sessions involving board games and/or books.

• Bring cheer and comfort to patients through singing and/or playing musical instruments
  
• Plan and conduct art and crafts activities by the bedside or in small groups
• Engage patients in conversations about art and music.

• Provide hair cutting and/or grooming service to help patients in the wards feel fresh and look good

• Represent a broad view of patient, family, and caregiver experiences and issues
• Advise on strategies to promote patient and community empowerment through focus groups or representation on working groups
• Participate and advise on planning and service development of WH programmes and services
• Assist in the review of various patient and caregiver information materials and provide feedback

• Help facilitate education or awareness sessions for patients and caregivers. Topics may include healthier living and health screening
• Proactively share health-related information and educational materials such as videos, brochures with patients and caregivers in outpatient settings